Effective Date: 18 June 2026
Russettings Care Limited (“Russettings”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
- Who We Are
- Data Controller: Russettings Care Limited
- Registered Office: 31/33 Commercial Road, Poole, Dorset, BH14 0HU
- Company Number 08739773
- Care Home Address: Mill Lane, Balcombe, Haywards Heath, West Sussex, RH17 6NP
- Phone: +44 (0)1444 811630
- Email: info@russettings.com
- What Information We Collect
We may collect and process the following personal data:
- Name, email address, phone number, and postal address (when you contact us or request information)
- Information provided via enquiry forms or newsletter sign-ups
- Technical data such as IP address, browser type, and operating system (for statistical purposes)
- Any other information you voluntarily provide
- How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide requested information
- Send newsletters or updates if you have subscribed
- Improve our Website and services
- Comply with legal and regulatory obligations
- Legal Basis for Processing
We process your data based on:
- Your consent (e.g., newsletter sign-up)
- Our legitimate interests (e.g., responding to enquiries)
- Compliance with legal obligations
- Data Sharing
We may share your data with:
- Service providers who assist us in operating our Website and services
- Regulatory authorities (such as the CQC) where required by law
We do not sell your personal data to third parties.
- Data Transfers
If your data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place.
- Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law.
- Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at info@russettings.com
- Security
We use appropriate technical and organisational measures to protect your data.
- Cookies
We use cookies to enhance your experience. For more information, see our Cookie Policy.
- Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page regularly.
- Contact Us
For any questions or concerns about this Privacy Policy, contact us at info@russettings.com or +44 (0)1444 811630.
