About Us
Our Care
Quality environment, equipment and care
Our main priority and aim is to simply provide the best care for our residents at all times. We want to make sure that everyone staying at Russettings Care Home always receives the attention they need and the utmost care.
Attentive care
At Russettings your care needs are thoroughly assessed to offer ‘person centred care’. Our carers are empathetic to individual requirements and can be relied upon for all assistance and treatments performed to the highest standards.
Tending to your needs
All of our staff are highly experienced and well trained. Our carers can deal with all circumstances with patience, control and consideration. You can rely on our carers to be there for you when you need them.
Activities to enjoy
We don't just provide a care home, we provide a community where you can socialise and learn new skills. We ensure that a range of activities are regularly offered for your enjoyment. Here are some examples of the activities we provide:
- Hand massage
- Art therapy
- Music
- Skittle alley
- Crafts
Considerate care
We are committed to providing the best health and personal care tailored to meet your needs and expectations.
Tending to your needs
All of our staff are highly experienced and well trained. Our carers can deal with all circumstances with patience, control and consideration. You can rely on our carers to be there for you when you need them.
Your Life
The perfect environment
When you are looking for a care home, we understand that you want to find somewhere that you can feel relaxed, comfortable and above all 'at home'. We endeavour to provide our residents with a care home that is beautifully furnished with all of the necessities and more.
We aim to ensure that all of our residents are happy with their rooms and the care home facilities at all times, we keep up to date with all of the needs for our home and create the perfect environment for our residents to enjoy.
Bedrooms tailored to you
All bedrooms are spacious, airy and beautifully appointed. Each room is individually styled to create a relaxing living space for every resident to enjoy.
Feel at home
Each room can be tailored to our residents’ preferences. Every room is beautifully furnished with everything you could need, however if you wish to bring your own furniture with you that is absolutely fine and can be arranged. En suites are provided throughout for your convenience.
Comfort and security
We want you to make your room personal to you and a space where you can feel happy and content. Therefore we encourage you to bring any ornaments or special possessions with you.
Your own space
We offer a beautiful lounge, cosy library and elegant dining room. Residents at Russettings can enjoy an excellent quality of lifestyle. A large bright and sunny conservatory leads out into pretty secluded gardens to provide a lovely and peaceful retreat.
Testimonials
Use the slider to view some of the kind words from our customers
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My husband move to Russettings on August 5th 2015, his care has been exceptional as he requires all care. He is a very tall and heavy man but the staff without exception look after all his needs with no problems at all. He is extremely happy in his new environment. He enjoys his meal which are of a very high standard and the standards of cleanliness are very high.
Julia C (wife of resident)z
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My aunt seems happy to be here and is treated with respect and kindness. When I have to communicate with the staff I feel I am listened to and treated with respect and politeness.
Jenny C (neice of resident)z
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My experience with the above care home is excellent as ticked below. My mother is a resident there, unfortunately she is very poorly at this present time and I can't fault the way she is being looked after day and night and it can't be easy for them because she suffers from dementia. The staff couldn't be more kind to my mother and myself if they tried, that includes the management as well. I actually look forward to going there to visit my mother. I never ever thought I would be saying that but I have got to know the other residents there now, they are all lovely, I can't thank them enough.
Vivienne B (daughter of resident)z
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Of course not forgetting "RUSSETTINGS CARE HOME, Balcombe". For the last eight and a half years. This has been J's home. The last few days of her life at the home were so difficult for us. The care of the staff not only helped look after J. Kept her comfortable in calm surroundings but were a very large support to us too. Thank you to S, J, N, L S and E. In fact everyone of you has been simply amazing. On duty that night of her passing was A...and two other male night staff were so kind to me, Thank you!
Wendy H (daughter of resident)
z
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In the few months dad has been at Russettings, he has been very well cared for by nurses and carers. The home is kept very clean and always smells nice. The maintenance is checked on a regular basis, there's always checks being done whenever I'm in the home. Laundry is returned promptly. Food is of a high standard with plenty of choice of food and drinks. Management and staff are very approachable and friendly, there are always plenty of staff around.
Janette B (daughter of resident)z
Contact Us
To discuss your particular requirements, please use the form below or call us.
Mill Lane
Balcombe
Haywards Heath
RH17 6NP
Tel: 01444 811 630